Privacy Policy

Last Updated: 6/13/2026

Your privacy is important to us. This Privacy Policy explains how Kayakalpa by Aura Hospitality (“Kayakalpa,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our website, services, consultations, wellness programs, or interact with us online.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Location/address
  • Date of birth
  • Emergency contact information

Health & Wellness Information

  • Medical history voluntarily shared by you
  • Treatment preferences
  • Lifestyle and wellness information
  • Consultation records
  • Ayurveda assessment information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage analytics
  • Cookies and session data

2. How We Use Your Information

We use your information for the following purposes:

  • Scheduling consultations and treatments
  • Delivering wellness and Ayurveda services
  • Improving customer experience
  • Responding to inquiries and support requests
  • Sending appointment reminders and wellness updates
  • Processing payments and invoices
  • Website analytics and operational improvements
  • Legal and regulatory compliance

3. Medical Disclaimer

The information provided on this website is for general wellness and educational purposes only and does not constitute medical advice, diagnosis, or emergency healthcare services.

Ayurvedic treatments and wellness therapies may vary based on individual body constitution and health conditions. Users are advised to consult qualified healthcare professionals before beginning any treatment program.

4. Data Sharing

We do not sell or rent your personal information.

We may share information only with:

  • Authorized medical practitioners and therapists
  • Payment processing providers
  • Technology and hosting partners
  • Government or legal authorities where required by law

All third-party partners are expected to maintain reasonable confidentiality and security standards.

5. Data Protection & Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration or disclosure

However, no digital transmission or storage system can be guaranteed as completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Understand visitor behavior
  • Enhance user experience
  • Optimize marketing performance

Users may disable cookies through their browser settings, though some website functionality may be affected.

7. Retention of Information

We retain personal and consultation-related data only for as long as reasonably necessary for:

  • Service delivery
  • Legal compliance
  • Internal record keeping
  • Business operations

8. Your Rights

Subject to applicable laws, you may request to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of information
  • Withdraw consent for communications

Requests may be submitted through our official contact channels.

9. Third-Party Links

Our website may contain links to third-party websites or services. Kayakalpa by Aura Hospitality is not responsible for the privacy practices or content of external websites.

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website constitutes acceptance of the revised policy.

11. Contact Information

For privacy-related concerns or requests, contact:

Kayakalpa by Aura Hospitality

Email: info@aurahospitality.org

Website: ayurveda.aurahospitality.org